No server in the back room
We run your Counterpoint server for you in a Canadian data centre, looked after by the same people who support your software. You keep selling. We keep the server running.
Your stores connect and we handle the rest
Your counter, office and branches connect to Counterpoint over a secure link to our data centre. No server closet, no hardware to replace, nobody at the store worrying about the server.
Many Counterpoint customers already run this way.
Pick the setup that fits your size
Your own server, hosted
A dedicated Counterpoint server for your business, running in our data centre. A good fit for multi-branch operations.
Shared server access
Your Counterpoint runs on a server we share between customers. A simpler option for single stores and smaller teams.
Hosted in Canada by people you already know
Hosted in Canada
Your data stays in Canada, at the Cologix VAN3 data centre in Vancouver.
One team
The people who host your server are the people who support Counterpoint. One call covers both.
No hardware to replace
No server to buy, house, cool or replace at the end of its life.
Layered backups
We take nightly, weekly and monthly snapshot backups of every hosted server, kept off-site on USB drives and in the cloud.
Proactive monitoring
We monitor every system running Counterpoint software and are alerted to hardware issues, so we can respond before they become your problem.
Enterprise-grade security
Hosted servers sit behind enterprise-grade firewalls and monitoring. On a shared server, each company’s data is kept separate.
Ready for an outage
We can help set up a backup internet connection. With several branches, a store that loses its connection doesn’t take the others down.
A 99.999% uptime data centre
Cologix backs its data centre colocation and power services with a 99.999% uptime SLA.
Common questions about hosting
Where is my data?
In Canada, in the Cologix VAN3 data centre in Vancouver.
Who can see it?
Your staff, and the ams team that supports you. Your data sits behind enterprise-grade firewalls and monitoring services. On a shared server, each company’s data is kept separate, and only your company’s users can get to it.
What does moving over involve?
If you run Counterpoint on your own server today, we’ll work with you to move it. We do the preparation ahead of time without getting in the way of your day-to-day work, then make the final move over a weekend. Your stores then connect to the hosted server instead of the one in the back room.
What happens if my store’s internet goes down?
We usually suggest a backup internet connection, and we can help you set it up. If you have more than one branch, only the store that lost its connection is affected. Every other location keeps working.
Is “Counterpoint Hosted” the same as CP²?
No. Counterpoint Hosted runs your Counterpoint system itself. Counterpoint Cloud Platform (CP²) is our separate analytics, CRM and replenishment service. You can use either one, or both.
What does it cost?
It depends on the option and the number of users. Ask us for a quote.
Already running Counterpoint on your own server?
Ask us about moving to Counterpoint Hosted. We’ll look at your setup and tell you whether it makes sense for you.