Canadian owned · since 1974 Service status Support portal 1.800.663.1978
Counterpoint Cloud Platform (CP²)

See why sales changed and who to call about it

Analytics, CRM and replenishment for Counterpoint stores. Hosted by ams in Canada, and every page works on your phone.

Book a demo counterpoint.cloud ↗
FlightDeck sales dashboard: net sales, gross profit, GP%, invoices and average invoice against the previous period, plus insights for net sales change, month pace, fill rate and sales at risk

Why sales moved and by how much

Open FlightDeck and see what changed, why, and what it was worth. Then see what needs your attention today.

  • Month pace against your goals
  • Lost sales and fill rate
  • Sales where margin is below target
  • Stock health, and parts that may run short
Account Watch call list: each account with the reason to call, a health score, dollars at stake, last contact and buttons to log a call or visit

A fresh call list for every rep each morning

Each night, Account Watch looks at every account and builds each rep a list of who to call, with the reason beside each name: gone quiet, spending down, stopped buying a line.

Call from the list

With PBXact phones, reps dial straight from their list.

See what calls bring back

CP² tracks the sales that follow each call, so managers can see which calls paid off.

QuickDial in CP² showing a customer account: Create Order, Add Note and Launch autoecat buttons; credit limit, credit rating, sales rep, territory, remarks, last invoice and last payment tiles; current deliveries and call history
QuickDial in CP²

The caller’s account on screen at the counter

When a clerk picks up the phone, QuickDial opens that customer’s account: credit and holds, last invoice and payment, next delivery run, and what they usually buy. One click starts an invoice.

More about QuickDial
Smart Replenishment review: order lines sorted by most at risk, each with a score, dollars at risk, on hand, reorder point, target and suggested quantity

A second pair of eyes on every order

Counterpoint builds your suggested order overnight. Smart Replenishment checks it before you send it.

  • Flags the order lines most likely to be wrong
  • Explains why each line was flagged
  • Sends approved orders straight back to Counterpoint

The report you want in your inbox at 7:30

250-field report builder

Build your own reports from 250 fields, without calling us.

Emailed every morning

Scheduled reports arrive at 7:30 every morning, before the counter gets busy.

Optional AI summaries

Plain-language summaries, if you want them. Off unless you opt in.

Your data stays yours

CP² is hosted by ams in Canada and uses no third-party tracking.

  • No third-party tracking
  • AI summaries are off unless you turn them on
  • Customer names are never sent to the AI service

Pricing: TODO(AMS): confirm whether to publish CP² tiers and monthly prices

See CP² with your own numbers

We’ll walk you through FlightDeck, Account Watch and Smart Replenishment, and talk about what your team would use first.

Book a demo