Built for the parts counter
Point of sale, pricing, purchasing and accounting in one system, made for stores that sell parts across a counter, over the phone and out the door on a delivery truck. One price, with no charge per module.
A Saturday at the counter
Customers are found by account, part of the name or phone number, and everything the clerk needs is on one screen. Here’s how a typical morning goes.
- Doors open on today’s prices. Last night’s buying-group price files loaded while the store was closed.
- A fleet orders for unit 14. The sale is tied to that truck, so you know what every unit in the fleet buys.
- A shop reads out its own part number. Sell from the shop’s number. Its PO rules and must-read notes are on the account.
- A regular wants a better price. The last three prices they paid are right there before you quote.
- A core comes back. It’s matched to the original invoice, so it can’t be credited twice. Warranties work the same way.
- An account is over its limit. Credit is checked as you sell, the order is kept as a quote instead of lost, and a price override needs a PIN.
- The part is at the other branch. Start the transfer from the invoice, with special orders and back orders on any line.
Prices that are right every morning
Your buying group’s price changes come in overnight. Your margins hold, and your counter never quotes yesterday’s price.
Nightly price updates
Buying-group price files load overnight, ready before you open.
6 price levels
Set levels by customer type, from walk-in retail to your best commercial accounts.
Velocity pricing
Price parts by how fast they sell, with your own pricing matrices based on unit value.
Multi-tiered discounts
Layer discounts by industry and by customer, so every account gets the price it should.
Contract pricing
Hold agreed prices for fleets and key accounts, by part or by line.
Date-driven promotions
Set a sale to start and end on its own, aimed at the customers and products you choose.
Core markup
Mark up cores separately, with automatic rounding.
Loyalty
Keep a VIP customer list and award loyalty points by category.
Order what sells from the supplier who delivers
Counterpoint builds your suggested orders overnight from real demand, so buyers start the day reviewing an order instead of building one.
- Weekly demand history over 104 weeks, so last season counts
- ABC ranking of every part
- Supplier lead times that are measured, not guessed
- Nightly suggested orders, and store-to-store transfers before you buy more
Add Smart Replenishment
CP² checks the suggested order, flags the lines most likely to be wrong, explains why, and sends approved orders back to Counterpoint. How it works →
Your books live in the same system as your sales
Full receivables, payables and general ledger, built in. Supplier invoices arrive electronically and match themselves against what you ordered and received.
A/R, A/P and G/L
Statements, aging, payments on account over the counter, and a general ledger that posts as you sell.
EDI invoices
Supplier invoices come straight into payables.
3-way matching
Purchase order, receipt and invoice are checked against each other before you pay.
EFT and bank reconciliation
Pay suppliers electronically and reconcile the bank in Counterpoint.
Count the store without closing it
Full barcode support for single and multi-location stores, from the counter to the receiving dock. Handheld RF scanners take care of the jobs that used to mean locking the doors.
- Physical counts by RF scanner while the store stays open
- Receive against the purchase order with a handheld
- Print shelf and bin labels
- Scan at the counter with no extra keystrokes
- Bin selection, so staff know exactly where to pick
- Parts sold that aren’t in inventory yet can be added automatically
One price covers every module
You don’t pay more for using more of the system. And when you need something changed, we can often add it to the standard product at no charge.
- No per-module licensing
- Training for staff for as long as you’re on support
- Your data converted, with your history intact
Everything that connects to Counterpoint
autoecat
Electronic catalogue with live price and stock.
CP²
Analytics, CRM and Smart Replenishment.
jDispatch
Delivery dispatch. The base version is included.
Shelf labels
Labels that update after every price run.
Phones
PBXact, connected to your accounts.
Payments
Integrated cards with the processor you prefer.
Counterpoint Hosted
We run the server, in Canada.
WHI Nexpart
For shops that already order through Nexpart.
See if Counterpoint fits your store
Tell us how your business runs. We’ll show you what fits, and we’ll say so if something doesn’t.