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jDispatch

Know where every delivery is

Dispatch invoices from Counterpoint, track drivers on a live board, and get signed, photographed proof of every drop. The base version is included with Counterpoint.

A dispatch board everyone can see

Counter staff send an invoice to delivery and the driver is notified. Everyone can see what’s waiting, what’s on the road and what’s been delivered.

Live dispatch board

Every open delivery and every driver, on one screen.

Warehouse TV boards

Put the board on a screen in the shipping area so pickers see what’s next.

Curbside check-in by text

Customers text when they arrive, and staff bring the order out.

Nightly KPI emails

Delivery numbers in your inbox each night.

jDispatch dashboard tiles: deliveries dispatched, delivery confirmations, orders out for delivery, rush deliveries, average process and delivery times, and total dollars delivered

A driver app that answers questions

The driver app runs on Android or iOS phones. When a shop says the part never arrived, you have the signature, the photo and the time.

Signature proof

Customers sign on the driver’s phone.

Photo proof

A photo of the drop, attached to the invoice.

GPS tracking

See where each vehicle is.

Idling and speeding alerts

Know when vehicles idle too long or drivers speed.

jDispatch driver app delivery info: customer, address, invoice total, part lines, and Confirm and Proof of Delivery buttons
The delivery, on the driver’s phone
jDispatch driver app signature screen with the customer’s signature, printed name and an accept receipt button
The customer signs to accept

A record of every delivery

Look up past deliveries by date, driver or customer. Each one shows when it was ordered, dispatched and delivered, with the invoice one click away.

jDispatch delivery history listing with ordered, dispatched and delivered times and a Delivered status for each invoice

Works with the rest of your system

Delivery status shows up for your commercial customers in the autoecat account portal, so they can check on an order without calling.

  • Base version included with Counterpoint
  • Dispatch straight from the Counterpoint invoice
  • Delivery status visible to customers in autoecat

See jDispatch on your own routes

We’ll show you the dispatch board, the driver app and what your customers see.